Privacy Policy
At Saanvi Silver, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.saanvisilver.com or make a purchase from us.
Effective Date: [Add Date]
1. Information We Collect
We may collect the following information:
- Name
- Mobile Number
- Email Address
- Shipping & Billing Address
- Payment Information (processed securely through trusted payment gateways)
- Order History
- IP Address, Browser Type, and Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and customer experience.
- Inform you about offers, discounts, and new collections (only if you choose to receive them).
- Prevent fraud and maintain website security.
3. Payment Security
We do not store your debit/credit card details or UPI credentials on our servers. Payments are processed through secure and trusted payment gateway providers using industry-standard encryption.
4. Sharing Your Information
We never sell or rent your personal information.
Your information may only be shared with:
- Courier and logistics partners for order delivery.
- Payment gateway providers for secure payment processing.
- Government authorities if required by law.
5. Cookies
Our website uses cookies to:
- Improve website performance.
- Remember your preferences.
- Analyze website traffic.
- Provide a better shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
6. Data Security
We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
7. Your Rights
You may request to:
- Access your personal information.
- Update or correct your information.
- Delete your account or personal data (subject to legal requirements).
- Unsubscribe from promotional emails or SMS at any time.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Questions About Your Privacy?
We're here to answer any questions about how we handle your data.